Customer Support Group

The Silvertech Customer Services Group (CSG) was established as part of the dedication and commitment to meeting the after sales customer needs. The Group provides a comprehensive range of support services. The services available encompass all activities that may be required after system delivery and can be provided to any location worldwide. The Services available are:

• Installation and Commissioning
• 24 hour Help Desk
• Emergency Callout Support
• Spare Parts Management
• Third Party Support
• Maintenance Management and Partnering
• System Updates
• Tailored Healthcare Packages
• Training

Silvertech has a "right first time" and a "prevention rather than cure" ethos. The success of this is confirmed by a track record of sustained relationships with both contractors and end users. References and recommendations relating to technical expertise can be supplied upon request.

All of the services offered are supported by suitably qualified Silvertech engineers, fully trained to provide installation, commissioning and support.